Privacy Policy

About Just Breathe Breathwork and this Privacy Policy

Just Breathe Breathwork is a sole trader business operated by Gemma Kelly. We are responsible for, and control the processing of, your personal information for the purposes of the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR) (together referred to as the Data Protection Laws).

We are committed to using your personal data fairly, lawfully, and transparently, and to protecting your privacy at all times in accordance with the Data Protection Laws.

This Privacy Policy applies to our website www.justbreathebreathwork.com and to any client intake forms, questionnaires, or communications related to our breathwork services. If you are redirected to another website, you should refer to that website’s own privacy policy.

What type of information do we collect?

At Just Breathe Breathwork, we collect and store information that you provide to us directly or through your use of our website and services.

This may include:

Personal identifiable information such as name, email address, phone number and communications with us
Information you provide via contact forms, booking forms, questionnaires or email enquiries
Breathwork intake forms and relevant health or wellbeing information where appropriate
Payment and billing details (processed securely via third-party providers)
Comments, feedback, testimonials or responses to surveys

We may also collect non-personal information including:

Internet Protocol (IP) address used to connect your device to the internet
Browser and device information
Website usage data such as page visits, time spent on pages, and interaction data

We use standard software tools to measure and collect session information to help improve the performance and experience of our website.

How do we collect information?

We collect personal information when you:

Book a session or event
Complete a contact form, intake form or questionnaire
Sign up for emails or request information
Communicate with us via email or other channels

Your personal information will only be used for the purposes outlined in this policy.

Why do we collect personal information?

We collect personal and non-personal information for the following purposes:

To provide and deliver breathwork sessions, events and related services
To communicate with you about bookings, sessions, updates or changes
To provide customer support and respond to enquiries
To send relevant service-related or optional promotional communications (where consent has been given)
To maintain accurate client records, including wellbeing and suitability information
To issue invoices and process payments
To comply with legal and regulatory obligations
To analyse website usage and improve our services

Where appropriate, clients may be asked to complete health and wellbeing intake forms to ensure sessions are suitable and supportive.

How do we store, use, share and disclose your personal information?

Just Breathe Breathwork is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to present and deliver our services. Your data may be stored through Wix.com’s data storage, databases and applications, which are hosted on secure servers behind a firewall.

Any information you provide to us via email, forms or questionnaires is stored securely and only for as long as necessary. We take reasonable steps to ensure your data is protected and processed in line with this Privacy Policy.

Payment transactions are processed via secure third-party payment providers and encrypted in accordance with industry standards. Just Breathe Breathwork does not store full payment card details.

How do we communicate with you?

We may contact you to:

Confirm or update bookings
Share information relevant to your sessions or events
Respond to enquiries or feedback
Send service-related updates or optional communications you have opted into

We may communicate with you via email, telephone or text message where appropriate.

Cookies and website technologies

We use cookies and similar technologies to support website functionality and improve user experience. These may collect information about how visitors use our website.

Cookies help us to:

Understand how visitors use the website
Improve website performance and usability
Remember user preferences
Recognise returning visitors

You can choose to accept or decline cookies via the cookie banner on our website. Please note that disabling cookies may affect how some parts of the website function.

For more information about cookies, visit:
https://www.allaboutcookies.org

To opt out of Google Analytics tracking across all websites, visit:
http://tools.google.com/dlpage/gaoptout

Withdrawing your consent

If you no longer wish for us to process your personal data, you can contact us at:

hello@justbreathebreathwork.com

Accessing or amending your information

You have the right to access, correct, amend or request deletion of your personal information at any time. To do so, please contact: